Contact Us
We’d love to hear from you! Whether you have questions about our short drama reviews, need technical support, or want to provide feedback, our team is here to help.
Get In Touch
Email Support
- General Inquiries: master@reelhub.tv
- Technical Support: master@reelhub.tv
- Privacy & Legal: master@reelhub.tv
- Business Partnerships: master@reelhub.tv
Response Times
- General Inquiries: Within 24 hours
- Technical Support: Within 12 hours
- Urgent Issues: Within 4 hours
- Business Inquiries: Within 48 hours
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM (EST)
- Saturday: 10:00 AM - 4:00 PM (EST)
- Sunday: Closed (Emergency support available)
- Holidays: Limited support available
Frequently Asked Questions
How do you source your drama reviews?
All our drama reviews and ratings are sourced from publicly available networks and databases. We aggregate this information to provide comprehensive and up-to-date reviews for our users.
How often is content updated?
We update our content regularly, typically within 24-48 hours of new drama releases or significant updates to existing reviews. Our automated systems monitor multiple sources to ensure timely updates.
Can I submit my own drama reviews?
Currently, we focus on aggregating reviews from established sources. However, we're exploring options for user-generated content. Please contact us at master@reelhub.tv for more information.
Is the website free to use?
Yes, ReelHub is completely free to use. We believe everyone should have access to quality short drama reviews and recommendations without any cost barriers.
How do you ensure review accuracy?
We source reviews from multiple reputable platforms and use aggregation algorithms to provide balanced perspectives. However, we recommend users verify important information independently as we cannot guarantee 100% accuracy of all aggregated content.
Do you have a mobile app?
Currently, we offer a fully responsive website that works excellently on mobile devices. A dedicated mobile app is in our future development plans. Stay tuned for updates!
How can I report incorrect information?
If you notice incorrect information, please contact us immediately at master@reelhub.tv with details about the error. We take accuracy seriously and will investigate and correct issues promptly.
What browsers do you support?
Our website is compatible with all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.
Technical Support
Experiencing technical issues? Here’s how we can help:
Common Issues
- Page Loading Problems: Clear your browser cache and cookies
- Search Not Working: Try refreshing the page or using different keywords
- Mobile Display Issues: Ensure you’re using a supported browser
- Theme Toggle Problems: Check if JavaScript is enabled in your browser
Reporting Bugs
When reporting technical issues, please include:
- Your browser type and version
- Device type (desktop, tablet, mobile)
- Operating system
- Detailed description of the problem
- Steps to reproduce the issue
- Screenshots (if applicable)
Business Partnerships
Interested in partnering with us? We welcome collaborations with:
- Drama production companies
- Streaming platforms
- Entertainment blogs and websites
- Technology partners
- Advertising partners
Contact us at master@reelhub.tv to discuss opportunities.
Legal Inquiries
For legal matters, privacy concerns, or content-related issues:
- Email: master@reelhub.tv
- Response Time: Within 72 hours
- Types of Inquiries: Copyright, privacy, terms of service, content disputes
We appreciate your interest in ReelHub and look forward to hearing from you!